CARE PLANS / MAINTENANCE PLAN TERMS AND CONDITIONS
MAINTENANCE PLAN TERMS AND CONDITIONS
The Maintenance Plan provides the following cover:
1. One dental examination per six-month period ( two per year ) to include:
- Detailed examination and charting of teeth,
- Radiographs (x-rays) as clinically indicated,
- Soft-tissue examination,
- Gum-health assessment and, where necessary measurement of gum-pocketting, Oral hygiene assessment and advice,
- Full oral cancer examination.
2. Detailed dental cleaning as clinically necessary, with the Dentist or Hygienist
3. All clinically necessary directly-placed fillings and extractions. This does not include root canal treatment.
4. Same-day emergency treatment free of charge with your own Dentist or an Associate if unavailable.
5. 20 % discount on fees for treatment not covered by the plan. This includes all treatments available at the Practice, including cosmetic treatments which may be considered clinically appropriate by your Dentist. This does not cover treatment for which referral is necessary. Please note that the 20% discount does not include implants.
6. Priority appointment times shall be made available to all Careplan patients to enhance our service.
Please note that private emergency appointments will be made available each day. If you have an emergency, please call before 10.00am to secure a same-day emergency appointment. If you call after this time we will do our very best to accommodate you, but this will obviously become increasingly difficult later in the working day. As a careplan patient you will always be given priority where possible.
This maintenance careplan is a 12-month contract, renewable annually. The contract shall be automatically renewed unless cancelled by either party in writing or if direct debits cease to be active. Cancellation by either party shall require a notice period of three months unless a serious breakdown in communication develops, in which case the Practice reserves the right to cancel a careplan immediately. Fees shall be adjusted annually. We will notify you before any change is made.
This plan is not transferrable. No rights are conferred nor may any rights be inferred by membership of a careplan.
This careplan has no financial value in and of itself and is non-negotiable.
Additional “linked” patients may be added to any existing plan and will benefit from the same terms as the member to whom they are linked, subject to the agreement of the examining Dentist. Discounts for linked patients are as follows:
Linked Child Patient ( 12-18 ) 50% discount on subscription (20% discount on treatment fees)
Linked Child Patient ( 0-12 ) Free subscription (20% discount on treatment fees)
Only one related (or adopted) child per adult may be linked to a careplan. Additional related ( or adopted ) children may be added at an additional subscription. Any linked children must be members of the household of the Primary Patient. Please ask for details. Linked careplans must be paid on a single direct debit mandate. The Primary Patient shall be the patient who signs the direct debit mandate on behalf of any and all linked patients and they shall be wholly responsible for any communication with their linked patients. In the case of a disagreement between linked patients all responsibility shall be accepted by the Primary Patient for any errors in payment.
The Practice accepts no responsibility or liability for disagreements between linked patients relating to payment.
Each seperate adult will require an individual careplan.
Where children below the age of 16 and subject to joint custody are accepted onto a careplan, either the Primary Patient or their representative must be present or a letter of consent from the Primary Patient must be provided for the child to be seen.
In the unlikely event of dissatisfaction, complaints should be made to Dr. R.P. McNamara at Northgate Dental Health. Should we be unable to reconcile your concerns, the maximum consideration would be return of subscriptions paid on the careplan within the current year.
Ask our Practice Manager for further details and full definitions of the terms and conditions.
